This course is designed after the Department of Homeland Security (OHS) Office for Civil Rights and Civil Liberties (CRCL) to assist personnel, contractors, and grantees in their interactions with people who have disabilities.
- This course offers effective methods for interaction, such as treating individuals with respect and using appropriate language based on current law and best practices for successfully interacting with people who have disabilities.
- Under the Rehabilitation Act of 1973, as amended, DHS has a legal obligation to ensure nondiscrimination in the employment of people with disabilities as well as by providing program access, physical access, effective communication, and reasonable accommodation to people with disabilities.
Ensuring nondiscrimination often begins by practicing effective methods for interaction, such as treating individuals with respect and using appropriate language.
This lesson offers:
- A summary of disability myths and facts
- Guidance on appropriate language, and tips for successfully interacting with people who have disabilities
This lesson is intended as a general overview of the topic and docs not supplant any specific policies and procedures used by the DHS Components.